Aster already initiated to upgrade the existing quality management system to meet the requirements of the telecommunication standard TL 9000. Dedicated teams are working in this project and performance metrics are identified and deployed in our telecom business units.

Aster TL 9000 QMS:

TL 9000 Quality Management System Requirements and Measurements are unique in that they are fully driven by the needs of the telecommunications industry. TL 9000 is the result of a collaborative effort between customers and their suppliers, who belong to the Quality Excellence for Suppliers of Telecommunications (QuEST) Forum, with both segments benefiting from the broad participation. These QuEST Forum members work in teams to create value-added requirements to the ISO 9001:2000 standard, and to add a detailed performance measurement system, both tailored specifically for today’s demanding global telecommunications industry. TL 9000 is not just a Quality Management System, but it is also a Quality Measurement System.

Reflecting the latest ISO 9001 standards, the TL 9000 requirements are not prescriptive. Rather, they are a management system created to meet the needs of the individual organization. The system identifies performance measures that are key in the telecommunications industry. Together, the requirements and measurements form the basis for a continuous improvement program and provide the data required by the customers.